Privacy Policy

Last updated: 30/09/2025

1. Introduction & Purpose

WA Designs (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you:

• • visit or interact with our website (wadesigns.net or associated domains);
  • contact us with enquiries or requests;
  • become a client or prospective client;
  • engage with our services (design, hosting, development, etc.).

This policy also explains your rights under data protection law, how you can exercise them, and how to contact us about data privacy.

2. Definitions & Legal Basis

Personal Data (or “personal information”): Any information relating to an identified or identifiable natural person (you), such as your name, email address, telephone number, IP address, etc.

Processing: Any operation performed on personal data — e.g. collection, recording, storage, alteration, retrieval, disclosure, erasure.

Data Controller / Processor:

• • We act as data controller for most of the processing described below — i.e. we determine the purposes and means of processing.
  • In some cases, for e.g. when we host or manage data on your behalf, we may act as data processor under your instructions.

Legal basis for processing: We process your personal data only when we have a lawful basis, such as:

• • Consent (you have given it voluntarily, e.g. for marketing emails).
  • Performance of a contract (we need your data to provide services).
  • Legitimate interests (e.g. improving our business, securing our systems) — but balanced with your rights.
  • Legal obligations (e.g. complying with tax, accounting, regulatory law).

3. What Personal Data We Collect & When

We may collect and process the following categories of personal data:

• • Name, company name, title — When you contact us, fill enquiry forms, or become a client — Identification, communication, contract.
  • Contact details (email, postal address, telephone) — As above — To respond to enquiries, send proposals, deliver services.
  • Project-related information — During proposals, service delivery — To understand your needs, design, deliver, and maintain your site.
  • IP address, browser and device information, cookies — When you use our website — Site analytics, security, performance improvement.
  • Payment / billing data — Invoicing or payments — To manage financial transactions and comply with accounting law.
  • Usage data (e.g. logs, error reports) — During site use or support — To detect issues, improve our services, maintain security.

We do not collect special categories of personal data unless explicitly agreed and with extra safeguards.

4. How We Use & Share Your Data

We may use your personal data for the following:

• • To respond to enquiries, send proposals, and manage our relationship with you.
  • To provide, deliver, maintain, and improve our services.
  • To bill and collect payment for services.
  • To send you marketing or promotional information (only if you have consented).
  • To communicate administrative notices (e.g. changes to terms, security updates).
  • To detect or prevent fraud, enforce our terms, or protect our rights and property.
  • To comply with legal or regulatory obligations (e.g. tax, audit).

We may share your data with:

• • Service providers, contractors, or partners (e.g. hosting providers, payment processors, analytics).
  • Professional advisers, auditors, regulators, or legal authorities when required by law.
  • Third parties in the event of a sale, merger, or asset transfer, subject to confidentiality and restrictions.

We will never sell or lease your personal data to unrelated third parties for marketing without your explicit consent.

5. Cookies & Tracking Technologies

We use cookies, web beacons, analytics services, and similar technologies on our website.

• • Essential / Strictly Necessary Cookies: required for site functionality (e.g. logging in, session management).
  • Performance / Analytics Cookies: collect anonymous data about site usage (e.g. pages visited, load times).
  • Functional / Preference Cookies: remember user preferences (e.g. language, layout).
  • Marketing / Social Media Cookies: for tracking or embedding third-party content (e.g. social widgets, ads).

You can control or block cookies via your browser settings; our site should show a cookie banner or preferences interface.

6. Data Security & Retention

We implement appropriate technical and organisational measures to protect personal data (e.g. encryption, access controls, secure servers).

We regularly review and test our security practices.

We limit access to your data to employees, contractors, or agents who have a business reason and are bound by confidentiality.

We will retain your personal data only for as long as necessary for the purposes set out (e.g. while we maintain a business relationship, or as required by law).

When personal data is no longer needed, we will securely delete, anonymise, or destroy it.

7. International Transfers

If your data is transferred outside the UK (or European Economic Area), we will ensure it is protected by legal safeguards (e.g. standard contractual clauses, adequacy decisions).

8. Your Rights

Under data protection law, you have the following rights:

• • Right to access your personal data (Subject Access Request).
  • Right to rectification (correct inaccurate or incomplete data).
  • Right to erasure ('right to be forgotten') — in certain circumstances.
  • Right to restrict processing (in certain situations).
  • Right to data portability (receive your data in structured, machine-readable form).
  • Right to object to processing, including for direct marketing or profiling.
  • Right to withdraw consent at any time (where we rely on consent).

To exercise these rights, contact us using the details in Section 10. We will respond within one month (or up to three months if complex) as required by law.

9. Marketing & Promotional Communications

We will only send you marketing or promotional emails if you have expressly opted in.

You can opt out at any time by using the 'unsubscribe' link or contacting us directly.

Even if you opt out of marketing, we may still send you non-promotional communications (e.g. service updates, legal notices).

10. How to Contact Us

If you have questions about this privacy policy, wish to make a request, or make a complaint, please contact:

WADAEC Ltd trading as WA Designs
Sparkhouse Enterprise Lincoln Building University Of Lincoln, Rope Walk, Lincoln, Lincolnshire, England, LN6 7DQ.
Email: hd@wadaec.com
Phone: +44(0) 1522 309 109
Company Registration: 07985373

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the 'Last updated' date and, where appropriate, notify you (e.g. by email or via our website).

We encourage you to review this policy periodically to stay informed about how we handle personal data.